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Told some account managera at cisco but they have not been able to fix.
Lets try this avenue.
sj-inbound-d.cisco.com rejected your message to the following e-mail addresses:
'firstname.lastname@example.org' (email@example.com) <mailto:firstname.lastname@example.org>
sj-inbound-d.cisco.com gave this error:
#5.1.0 Address rejected.
A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk.
Thanks Charles for pointing this error. We are trying to contact the right team who owns this feedback alias on the page http://www.cisco.com/en/US/prod/qrg/index.html
Will keep you posted about this.
Broken promises on a public forum reflect badly.