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Cisco Live! Event Blogs

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This year the first Cisco Designated VIP Appreciation event took place on Wednesday March 8 at  TheMeat & WineCo Restaurant Southbank

Cisco Distinguished Services Engineer and CSC Hall of Fame Joe Clarke  hosted the event.  Five of the Cisco Support Community VIPs attended the event Leo Laohoo, Marvin Rhoads, Philip D'Ath, Rasika Nayanajith, and Wayne Denardi


Attendees from left to Right: Phil, Joe, Leo, Rasika, Wayne and Marvin

According to some of the attendees, the food was pretty good, the meat was cooked just right and the Kangoroo was excellent. The service very professional. The small gathering allowed them to get to know each other better. They received the traditional VIP T-shirts along other tokens of appreciation. Here is some of the dishes that the party enjoyed:

All these events and gathering with our Cisco Designated VIPs are fun and most importantly provide an opportunity to share experiences, feedback and ideas. Once again we at Cisco continue to be impressed seeing their contagious enthusiasm and loyalty to Cisco products, solutions and services. Their contributions to the Cisco Support Community are invaluable and we all know that we would not have been where we are today if we didn't have our customers' and partners' dedication and avid participation in the discussion forums.

After the delicious dinner, the traditional raffle was conducted and the lucky winner was Marvin Rhoads. The grand price was a FitBit Blaze watch.  Congrats Marvin, now you can count your steps!

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This year the first Cisco Designated VIP Appreciation event took place on Monday February 20 at five star rating Restaurant Bieberbau.

Cisco Director Sanjeev Kumar and Cisco Sr. Manager Oscar Bauer hosted the event.  Three of the Cisco Support Community VIPs attended the event Sandeep ChoudharyRajan Sundaram, and Marius Gunnerud, It was great that two of the new VIPs were able to attend.

According to some of the attendees, the food was spectacular and the service first class and the place was very cozy Here is some of the dishes that the party enjoyed:

After the delicious dinner, the traditional raffle was conducted and the lucky winner was Sandeep Choudhary. The grand price was a FitBit Blaze watch.  Congrats Sandeep, now you can count your steps!

All these events and gathering with our Cisco Designated VIPs are fun and most importantly provide an opportunity to share experiences, feedback and ideas. Once again we at Cisco continue to be impressed seeing their contagious enthusiasm and loyalty to Cisco products, solutions and services. Their contributions to the Cisco Support Community are invaluable and we all know that we would not have been where we are today if we didn't have our customers' and partners' dedication and avid participation in the discussion forums.

Sandeep, Rajan, and Marius

Sandeep receiving the gift from Oscar Bauer

Sanjeev Kumar, Oscar Bauer, Sandeep Choudhary, Rajan Sundaram and Marius Gunnerud

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Cisco Live Cancun 2016 is here and this year we have so much to share with you.

We would like to share with you our agenda, so you don’t miss out any details of what we will be doing in Cancun this 2016.

 

Tuesday 8th of November

Alive Interview at 13hrs

Monica Lluis, operations manager will be presenting the Cisco Support Community directly at the arena foyer.

This streaming will be available on streaming alive at: http://cs.co/900381xyW

 

World of Solutions 18:30-21:30hrs

On the evening the World of Solutions will be opening, you will be able to know more about Cisco Support Digital tools from the: Technical Support App, My Devices and CL Analyzer to the Cisco Support Community.

Visit us at the Cisco Services Booth and know more about these tools, you can get a demo of each tool!

 

Wednesday 9th of November

Alive Interview at 9:15hrs

We start this morning with Antonio Carola at the area foyer, Product Manager from Cisco.com support tools. During this interview Antonio will be presenting all the Digital Support tools in Portuguese.

If you’re a Portuguese native speaker, you can miss out this Interview!

It will be alive on alive streaming as well at:  http://cs.co/900381xyW

World of Solutions 10-20:30hrs

On the evening the World of Solutions will be opening, you will be able to know more about Cisco Support Digital tools from the: Technical Support App, My Devices and CL Analyzer to the Cisco Support Community.

Visit us at the Cisco Services Booth and know more about these tools, you can get a demo of each tool!

 

Thursday 10th of November

Alive Interview at 13:15hrs

Monica Lluis, operations manager will be presenting the Technical Support Cisco App at the arena foyer.

This streaming will be available on alive streaming at: http://cs.co/900381xyW

Alive Interview at 14:20hrs

We start this morning with Antonio Carola at the area foyer, Product Manager from Cisco.com support tools. During this interview Antonio will be talking about CLI analyzer and My Devices support tools.  

This interview will be alive on alive streaming on: http://cs.co/900381xyW

Digital Support Tools – Presentation 15hrs

If you are walking near by the World of Solutions, take a moment to stop by the Cisco Services Booth, at 3pm Monica Lluis and Antonio Carola will be presenting the Digital Support Tools Portafolio. On this presentation you will have to opportunity lo learn more about: My Devices, CLI Analyzer, Technical Support App and the Cisco Support Community.

The presentation will include demos, so this is the perfect chance to get into the Cisco Support Digital Tools.

World of Solutions 10-18:30hrs

On the evening the World of Solutions will be opening, you will be able to know more about Cisco Support Digital tools from the: Technical Support App, My Devices and CL Analyzer to the Cisco Support Community.

Visit us at the Cisco Services Booth and know more about these tools, you can get a demo of each tool!

 

 See you in Cisco Live Cancun 2016!

 

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Over 5000 attendees are expected at Cisco Live Berlin February 15 - 19, 2016:  will you be there?

In the Customer Success Lounge (within the Cisco World of Solutions exhibit hall, located next to the Technical Solutions Clinic and the Walk-in Self-paced Labs), we will have 5 VIPs* presenting on their favorite Cisco technology topics, where you can also play pinball and compete for prizes, meet with other technology experts from Cisco Technical Services and data scientists at the Smart Bar, learn more on how to install and use your Cisco equipment, pick up a water bottle or a USB drive, and even get coffee.  It will be a great place to meet up with your Cisco Support Community colleagues!

In addition to the Class of 2016 VIPs attending below, let us know if you'll be coming so that we can connect with you! 

VIP

REGION

SPEAKER TOPIC

Ayodeji oladipo Okanlawon

EMEAR/UK

SIP in Unified Communication Solutions

Carlo Poggiarelli

EMEAR/Italy

CUCME IVR/TCL Script

Mohammed Al Baqari

EMEAR/Dubai

Video Calling Principles

Peter Paluch

EMEAR/Slovakia

IP Routing & Routing protocols & MPLS

Sandeep Choudhary

EMEAR/Germany

Cisco Wireless

Mark Malone

EMEAR/Ireland

Not speaking 

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Cisco Live Cancun was once more a very successful event. More than 5100 customers and partners congragated at the Moon Palace Hotel to attend this event. 

The Cisco Support Community was present in the Technical Services Booth at the World of solutions. We talked with hundreds of customers and partners. Many users were pleased to know about the existance of the Cisco Support Community and in particular, that we do have the community in six languages, including Spanish.

We talked with few members of the community that have benefit from using the community, both in English, and Spanish, as well as participated in the Webcasts and Ask the Experts events. 

Here are some of the interviews we capture (in Spanish)

With Cisco Sr. Sales Manager for Security Solutions, Rafael Chavez

Rafael Chavez

and with Cisco Customers and Partners

Guillermo Gonzalez Raul Hernandez Alberto Cardenas
Jesus Escamilla Edwin Salvador Pineda

  

Each of these users provides some useful insight on how they use the community and what are the main benefits they find.

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Welcome to Cisco Live Cancun 2015 . We are ready. Are you?

The Cisco Designated VIPs and Hall of Fame members are the core of the Cisco Support community. As an appreciation to their contributions, we had an opportunity and honor to be with one of the top most Hall of Fame members Jaime Valencia. Jaime was inducted to the Hall of Fame in May 2012.

During the dinner we had the opportunity to talk with Jaime and Mariana Luna, the Spanish Cisco Community Moderator. We talked about how we can get more interest and better collaboratoin with the experts. Jaime also provided some candid feedback and great ideas that we plan to include in our roadmap to improve the Community.

At the end of the dinner we gave Jaime a small token of appreciation for all his many contributions in the Cisco Support Community. Jaime not only participates in the Spanish and English communities, but he also helps us bring more experts and members to the community all the time.

It is in these type of events that we are delighted to spend quality time with our contributors, so that it is also great for them to continue to collaborate.

We're taking all Jaime's feedback into the roadmap as soon as possible so that the Cisco Support Community continues to provide high quality content and value.

or those attending Cisco Live Cancun, don't miss Jaime's presentation today at 10:40 AM Local time. Jaime will present Cisco’s Services Offers Solutions: Plan, Design and Implementation.

Thank you Jaime and all Cisco Designated VIPs and Hall of Fame members, without your contributions this community would not provide as much value as it does today. 

We look forward to your comments. 

Kind Regards

Mónica Lluis

Global Cisco Support Community Manager

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CiscoLive-2013-Orlando-CSC-day1CiscoLive-2013-Orlando-CSC-day2CiscoLive-2013-Orlando-CSC-day3CiscoLive-2013-Orlando-CSC-day4

 

Watch Live Interviews with some of the Experts that participate in the Cisco Support Community

 

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Are you going to Cisco Live Cancun November 2 through November 5, 2015?  If so, stop by the Cisco Support Community pod in the Technical Solutions booth, located in "The Hub".  There you can meet with Cisco Support Community team members (including Monica Lluis-Arroyo and Mariana Luna), connect with Cisco Support Community Designated VIP Julio Carvajal and Hall of Famer Jaime Valencia, learn about Cisco on Demand, and pick up a small token of our appreciation.  We look forward to seeing you there!

 

Register here & please post below if you are going, so that we can be on the lookout for you!  Salud!

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Cisco Live is Cisco’s premier annual user conference where partners and customers learn new technologies, discuss business trends, share ideas and network!

This past week, we surpassed our attendance expectations and we had more than 25,000 attendees at Cisco Live in San Diego!

Let’s Build Tomorrow Today was the main theme of the event and I can assure you I felt the urgency all along the planning and the execution of the event! Innovation on the Internet of Everything was seen everywhere across the Cisco Campus in the World of Solutions. This year customers were shown complete Cisco solutions as to how connecting people, processes, data and things can create incredible opportunities for new revenues, compete with competitors, and offer better experiences to drive efficiency and value.

The excitement and the buzz leading to Cisco Live and more importantly during the event can hardly be described and captured in words, but I will try to give a glimpse into that frenzy mode.

Arriving early afternoon on Sunday, June 7th at the San Diego convention center for registration was my first action item. I scratched it off from my to-do list really quickly as it only took me a few minutes to register. The Cisco Live team had everything so well organized that made registration a nice and quick experience. Many customers and partners were already there actively participating in technical sessions or labs.

I ran into a couple of our Cisco Designated VIPs in the convention center hallways, took some fun photos,