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New Member

Call Control

I know many people are giving the feedback to remove call control, but keep in mind there are many different telepresence user types and scenarios.  I suggest making call control an optional settings to enable or disable.  You could potentially have a button on the app to "escalate" to conference admin, with full call control, at which point the user is flagged for authentication credentials, or you could have individual devices pre-paired and approved for call control.  If anything we're finding users interested in expanded and full call control. They are hoping this will replace the touch interface in the future.

Cisco Employee

Thanks for you feedback. We

Thanks for you feedback. We are looking into ways of improving this functionality and you feedback is important, thanks again!


...and on the other side of

...and on the other side of the coin are users like us, in the education environment, who can't allow this to be used because of the call control. We would prefer to be able to enable/disable call control from within the codec system settings.


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