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New Member

Getting Started Guide For Proximity

Where can you find the getting started guide for Proximity?  I see the FAQ section, but nothing to download.  It works great on a MX200G2, but i want to see how it works on a C60, C40 and an EX60 and I don't see the experimental mode tab in the admin config now. Did everything go over the API setup process with TC7.2.0?

  • Cisco Proximity

It's available in TC7.2

It's available in TC7.2 through the web gui in the experimental settings, look for "Byod" and set it to "On" - default is "Off". To access experimental settings, just start typing ex in the search field at the top of the configuration menu - see below screenshot.


Please rate replies and mark question(s) as "answered" if applicable.

Please rate replies and mark question(s) as "answered" if applicable.
New Member

Not sure why Cisco is hiding

Not sure why Cisco is hiding this but I had to get it from my AM. See attached.

<Moderator removed outdated attachment>

Cisco Employee

@Jens; thanks for

@Jens; thanks for highlighting this - this is the method I also use.
We did intentionally hide it in a version, but reverted that decision later on. We have done some bugfixing lately, so I recommend TC 7.3 - available any day now.


@Aspirustelehealth; beware that we will never get "official" support in the C- and EX-series products for Proximity. There are catches on the media architecture, and it can trigger hard-to-debug bugs. That said, we feel it's good to leave the "unofficial" support there to get more app usage and feedback on what works vs what doesn't. But if you get strange/unexplainable issues, try to disable it (xConfiguration Experimental Byod Mode: Off). 


@ablaisdell - no intention to hide it, but agree "findability" on has room for improvement :) My go-to-route is -> and the heading "Supporting Documents" close to the bottom. 

Another trick I often use is to google with; googling " intelligent proximity administrators guide" takes you to the above link and document.



Cisco Employee

BTW: Once this gets out of

BTW: Once this gets out of experimental (next major TC version), it will be possible as an admin to provision the setting centrally; eg avoid having to go into each codec to set it up. This will only be available on the latest-gen endpoints (SX10, SX20 and SX80 based systems, including MX200 G2, MX300 G2, MX700 and MX800).

New Member

I get a "Forbidden File or

I get a "Forbidden File or Application" error when I go to -> and click the heading "Supporting Documents" link....



Cisco Employee

Do get to the files you have

Do get to the files you have to log in. Did you not get a username/password prompt or where you already logged in when you clicked the links?


New Member

I get the error whether I'm

I get the error whether I'm logged in or not.

Kind of odd you have to log in to get the admin guide, imo.

Hi Nicholas Holum, I attached

Hi Nicholas Holum,

 it looks like that you need more than a CCO ... like a Partner access.


Hope this helps.

Cisco Employee

Hi First of all forgive me if



First of all forgive me if the answer to my question is contained within previously published content in this forum...


I have an MX300 G2.  When I try to share content on my MX, Proximity says the device is incompatible.  The software version is TC7.3.2.14ad7cc.


Can anyone advise how I can resolve this?


Many thanks