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New Member

Cisco Attendant Console 9.x Premium upgrade to 10.x and HA license

 

On attendant Console 9.x Premium, HA was included and on Attendant Console 10.x requires an extra cost. Costumer has maintenance contract and has 9.x Premium version. Does he is going to get Attendant Console 10.x with HA at no cost or something extra is needed?

 

Regards

Alex

 

 

 

3 REPLIES
New Member

Hi Alex,When the customer

Hi Alex,

When the customer upgrades we will be able to tell which version they have previously purchased. If they have deployed 9.x Premium, they will recieve HA with version 10 at no additional cost and nothing extra will be needed.

Thanks,

Matt

New Member

Hi MattHaving 9.x Premium,

Hi Matt

Having 9.x Premium, Can they do the upgrade to version 10.x and then add HA?

Who is going to send us the HA license?

 

Thanks

 

 

 

New Member

Customers who upgrade from

Customers who upgrade from Premium will automatically receive the HA license.

Matt

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