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iPad App - can't edit comments

Hi All,

I can't seem to edit any of my posts in the iPad app.

Using iPad 3 verizon, iOS 6 beta (2nd build - 10A5338d), Tech support app ver 2.0 b2004.

Not sure if its just me, or a bug. I tried logging out and logging back in. I have been able to edit my posts from the iPad app in the past, but editing posts in safari on the iPad isn't supported so I figured I would inquire.

Best,

David

post error.PNG

6 REPLIES
New Member

Re: iPad App - can't edit comments

Hi David,

Are you still having problems editing? I forwarded your issue to my dev team and we're looking into it. Please let us know if you are still having issues. I tested editing a reply and it appears to work for me.

Thanks,

Kent Wong

Mobile Product Manager

Sent from Cisco Technical Support iPad App

Re: iPad App - can't edit comments

Hi Kent,

Thanks for getting back to me.

Just tried to edit a post - same error as yesterday. It does not seem specific to my iPad 3, as its not working on my iPad 2, but they are both on the latest iOS 6 beta. I will try and get my hands on one of the iPads still on 5.1.1 and test. I also tried deleting the app and re-installing without success.

Best,

David

New Member

Re: iPad App - can't edit comments

Thanks David, this information is helpful. We'll explore further.

Cheers,

Kent

Sent from Cisco Technical Support iPad App

Re: iPad App - can't edit comments

Kent,

I pulled a console log from xcode while trying to edit a post if you want it, shoot me an email or let me know where to send it.

Best,

David

New Member

Re: iPad App - can't edit comments

That would be helpful.  I just sent you an email with the address you can send the log to.  Thanks again!

Kent

Re: iPad App - can't edit comments

Sent it to you Kent.

Thank you for looking into it!

Let me know if you need anything further.

Best,

David

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