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Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Mobile App Stability iOS 4.3

I'd love to participate in the community on my bus rides to and from work, not too mention win $100, but I have to stop using the app now.

I run an iPhone 4 on iOS 4.3 and the app does not seem to handle being put into the background.

I have to kill the app everytime I use it.

I also get the message about "post must be at least two characters long" quite a bit.

I just typed up a reply to someone and received a generic server error message.

I had to abort helping that person.

I wonder if I'll even be able to post this.

We'll see.

EDIT: Looks like this posted.

Anthony

Sent from Cisco Technical Support iPhone App

Anthony Holloway

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3 REPLIES

Re: Mobile App Stability iOS 4.3

MMI have the new support app now, and I'm still getting the 2 character minimum error.

I just put "MM" at the beginning and then it works.

Sent from Cisco Technical Support iPhone App

Anthony Holloway

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Re: Mobile App Stability iOS 4.3

Anthony,

It was nice talking to you today at Cisco Live.

Thank you also for bringing up the issue w/ our iPhone app above.

We will follow up & address the problem ASAP.

Pls stay tuned.

Tom Yoritaka, Director, Cisco Support Community

New Member

Re: Mobile App Stability iOS 4.3

Hi Anthony,

Apologies for any stability issues you're facing.  We're constantly trying to improve the app so feedback like this helps.  We're aware of the 2 character issue and are planning to address this in the next release coming in the next month or so.  I appreciate your feedback.

Thanks,

Kent Wong, Product Manager, Cisco Support Community Mobility

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