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Community Member

IM & Presence Compliance server for Audit/monitoring purpose

Hi All ,

 

Its  mandatory to Audit/Monitor  IM/File transfer Messages as per our organization policy.Like Trigger security incident if there any unprofessional languages or confidential data used in the chat

 

Message archiver  service can provide Audit/Monitoring functionality using External Data (SQL server) ?

Do we have any third party compliance server available which is supported by cisco IM & presence server for the All the Audit/Monitoring purposes ?

3 REPLIES
Cisco Employee

Re: IM & Presence Compliance server for Audit/monitoring purpose

Either one is supported, if you use an external DB it would be your responsibility to come up with a way to pull the data from the DB in a format you can use (SQL queries, web page, etc.)

If you buy a 3rd party compliance, those usually already have that, and many other features.

HTH

java

if this helps, please rate
Community Member

Re: IM & Presence Compliance server for Audit/monitoring purpose

Please provide Cisco recommended third party compliance server for Cisco IM & presence Server

Cisco Employee

Re: IM & Presence Compliance server for Audit/monitoring purpose

There is no list of recommendations, there are options, you can search CSC for some options people are using, I know Verba is a popular one and has a lot of added features.

HTH

java

if this helps, please rate
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