Jabber Video for Telepresence v4.4 - Not working on XP w/i5 processors

[ferrety2006]

I've installed the Cisco Jabber Video for Telepresence, version 4.4 (4.4.3.14479) on 9 PC's - each installs just fine, but only two can connect successfully.

Ones that do not connect:

XP w/ i5 processors

Ones that do:

Win 7 - i5

Win XP - Core 2 Duo

Is there some kind of issue with using Jabber Video on XP machines w/i5's? Any patches or fixes available? (All OS's are on 32-bit)

[Damien McCoy · Accepted solution]

Victoria

The Cisco Jabber Video for Telepresence support forum is here -

https://supportforums.cisco.com/community/netpro/small-business/jabbervideosupport

you may wish to post there to reach the right support audience

thanks, Damien