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After changing the DN on the VG 224 MGCP port, all incoming and outgoing calls get a fast busy

Core Issue

Outgoing calls get to the destination, but the called party sees the old caller ID info.

Resolution

To resolve the issue, re-start the Media Gateway Control Protocol (MGCP) process by issuing these commands:

  • no mgcp
       
  • mgcp
       

After making any configuration changes in the MGCP gateway, issuing the commands forces the gateway to download the configuration again.

For more inforamation, refer to Cisco VG224 Analog Phone Gateway: Q&A.


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