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After Cisco CallManager is upgraded from 4.1(2)SR1 to 4.1(3)SR4d, a different outside dial tone sounds when 9 is pressed

Core Issue

When 9 is pressed in order to get an outside dial tone, a different dial tone sounds than before the upgrade from Cisco CallManager 4.1(2)SR1 to Cisco CallManager 4.1(3)SR4d.


This issue occurs when correct versions of Locales are not installed for the regions on the Cisco CallManager servers.

In order to resolve this issue, install the appropriate Locales from the Cisco Unified Communications Locale Installer for the Cisco CallManager versions.

Version history
Revision #:
1 of 1
Last update:
‎06-17-2009 10:14 PM
Updated by:
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