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After Cisco CallManager is upgraded to 4.1(3) on Windows 2000.4.3a, the RTMT application does not start, and the "java.util.MissingResourceException can't find bundle for base name org.apache.xerces.msg" error message is received
This problem applies to Windows Operating Systems (OS) upgraded to versions 2000.4.3, 2000.4.3a, or 2000.4.3aSR1.
This issue is documented in Cisco bug ID CSCse78153.
In order to resolve this issue, change the value of the RemoveServerHeader in urlscan.ini. Go to C:\Winnt\system32\inetsrv\URLscan\urlscan.ini, and change the value from 1 to 0. Then, reboot the server.