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After the OS patch is applied on Cisco CallManager, the "The Storage Agents service could not terminate agent CPQISCSI" error message is seen in event viewer

Core Issue

In the Cisco CallManager Event Viewer logs, this error message is seen in after you aapply an operating system (OS) patch or upgrade the OS:

The Storage Agents service could not terminate agent "CPQISCSI". The data contains the error code

This issue is documented in Cisco bug ID CSCse04763

Resolution

This is the workaround for this issue:

  1. Go to  SNMP > Security, choose Accept SNMP Packets from these hosts.
  2. add 127.0.0.1. Stop SNMP services and Insight Agents.
  3. Then restart these services.
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