Port 8080 is assigned to an application other than the Tomcat web server. Port 8080 must be open for the Tomcat web server, otherwise the required HTTP subsystem will not run.
The issue may also occur when a user tries to log in to a phone configured for Cisco CallManager Extension Mobility and enters the user ID and Personal Identification Number (PIN).
The service is not authenticating the user.
To resolve this issue, perform these steps:
If the Cisco copyright notice appears, the HTTP subsystem is running.
The issue may also be with the virtual directory.
For more information about resolving Cisco Customer Response Solutions (CRS), refer to these documents:
After entering username and password