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ATA 186 software upgrade fails

Resolution

These are the major reasons for the software upgrade of the Cisco Analog Telephone Adaptor (ATA) 186 to fail:

  • One reason is an incorrect image name. Make sure the software file name is correct while entering the ata186us software_file_name . zup -d1 -any2 DOS command on the PC.
  • The wrong PC IP address is used while 100# A*B*C*D*8000# is entered to the Cisco ATA 186.

    Note: If the IP address of your PC is 192.168.1.10, enter 100#192*168*1*10*8000#.

  • The last reason is IP connectivity failure between the PC and the Cisco ATA 186.

For more information, refer to these documents:

Common Software and Product Issues

Upgrade fails

Voice Gateways

Non-IOS gateways

ATA 186

Version history
Revision #:
1 of 1
Last update:
‎06-17-2009 10:12 PM
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