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BTS10200-How to recover CA from EMS database
If shared memory both on active and standby CA is corrupted and backup shared memory data is unstable then only way to recover shared memory is using EMS DB. This will cause outage in system that's why should be implemented out of busy hours.
Here is the prosedure to recover shared memory from Oracle DB on EMS.
1- Log into Active EMS with "ciscouser" and run following command on CLI