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cad lost connction with uccx
Good day! Sometimes CAD loses connection with UCCX and CAD shows message is similar to "search for CTI-device in the network". Especcially, this situation occurs during receving a call with CAD. But it isn't a permanent situation and it doesn't depend on quantity of calls and load of queue. UCCX can work without any problem for day and more. But this problem can also occur during every call or without a call. I reckon that it's a network problem, but I don't have essential experience for fixing problem. What can I do for work out my problem? I opened a case in Russian community, but fixing of this problem will occupy much time.