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Caller ID trouble CME C2801
I have a trouble with Caller ID of incoming calls because it does not appear on IP phones display. I check with the Telco company (also I did the test) that the Caller ID service is active, and it works when I plug an analog phone to the line. I read a of of documents and follow the troubleshooting methods, but I still have the problem. From the debugs that I made, there are some things that I don´t know what it means, and may somebody can help me and resolve my problem:
- I get the following message when I no shut the voice-port
fxols_line_reversal_clid_wait. On_hook line reversal detected possibily due to crossed cable
- debug vpm signal shows the folloving message when incoming call its receive from the CO through FXO port
cptone CO connection plar opx 112 description LINEA 6352517 caller-id enable
- Show voice port displays:
Caller ID Info Follows: Standard BELLCORE Caller ID is received after 1 ring(s) Translation profile (Incoming): Translation profile (Outgoing):
Voice card specific Info Follows: Signal Type is loopStart Battery-Reversal is enabled Number Of Rings is set to 1 Supervisory Disconnect is signal Answer Supervision is inactive Hook Status is On Hook
I need help. Thanks
When the caller-id alerting ring command is configured as 1, and then when the call comes, Caller-id is displayed for a second, and it goes away.
To resolve this issue, enter the following commands under the voice-port 0/0/3.
caller-id alerting ring 2 shut no shut
Note: When the caller-id alerting command is configured on the voice port,it will automatically enable caller ID, and the caller-id enable command is not necessary.
Again, delay in receiving the CLID is addressed by Cisco Bug CSCse71319.