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Cisco CallManager upgrade assistant utility Database Replication Validation reports that a database replication failure has occurred

Core Issue

During preparation to upgrade to Cisco CallManager 3.3(3), the upgrade assistant reports that there is a database replication failure.

Resolution

To address this issue, perform these steps:

  • Ensure that the Microsoft Structured Query Language (MSSQL) service is running on all servers.
  • Go through all the event logs to make sure all error messages have been addressed.
  • Make sure all servers have the necessary patches and service packets.
  • Check the Structured Query Language (SQL) Enterprise Manager for any error messages.
  • Ensure that the SqlSvc service password is the same on all servers.
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