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Cisco Jabber for Windows MSI Transformation failing via MS Orca

TITLE

Cisco Jabber for Windows MSI Transformation failing via MS Orca

SYMPTOMS

Trying to use MS Orca to edit the MSI file and add the configuration.

Getting Error Message that "This MSI contains at least one embedded substorage which cannot be copied to the new package. You will need to manually import these substorages into the new file."


ENVIRONMENT

Cisco Jabber for Windows using MS Orca to edit the property values


CAUSES

This issue happens due to certain components, that are in the MSI.

Orca is not capable of moving these components when using save as.

RESOLUTION


  1. Create a copy of Jabber MSI file and rename it to any name you desire
  2. Open MS Orca and then open the renamed fileScroll down and click on the "Property" Table under the Tables Column on left hand sideOnce Property Table loads on the right hand side, right click an "Add Row"; you can also do CTRL+R
  3. In the Add Row Window enter the values listed in the following link:Presence Server Arguments    
    1. Save the file using the “SAVE” option ONLY.
    2. Close the file in MS ORCA
    3. Now you can successfully deploy this individually or via Group Policy Management.

    Comments
    Community Member

    Please make sure you use the following Properties only when adding new rows:

    • TYPE
    • ADDRESS
    • DOMAIN
    • LANGUAGE
    • TFTP_FILE_NAME
    • FORGOT_PASSWORD_URL
    • SSO_ORG_DOMAIN
    • LOGIN_RESOURCE

    These properties correspond to the command line arguments and have the same values. See

    Command Line Arguments for descriptions of each property and the values you can specify:

    http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_CA48EE46_00_cisco-jabber-for-windows-administration_chapter_0111.html#JABW_RF_C5DDF3E3_00

    Community Member

    I have the same problem as him. I try to use the .mst and it just doesnt work.

    Community Member

    Hi Jasmeet

    It does not appear that Step 3 and the link in Step 4 apply any longer. I am still getting this issue in the newest version of Jabber.

    Thanks

    Zack

    Community Member

    It appears that using the suggested method breaks the digital signature of the .msi.

    Any suggestions?

    Community Member

    Hi,

    I have a similar problem and tried the resolution you mentioned but it still not solving the problem. I also tried using the CiscoJabberProperties.mst but I am getting "

    "This MSI contains at least one embedded substorage which cannot be copied to the new package. You will need to manually import these substorages into the new file."

    I have Jabber 9.2

    Windows 7 Pro 64 Bit OS

    Microsoft ORCA

    Microsoft Visual Express 2010 SP 1

    Please suggest if any one have similar issue and resolved the same.

    Regards,

    Amritesh Anand

    Cisco Employee

    Hey Guys,

    When we are editing the MSI file with MS ORCA, manually adding the values in the property table, make sure that we are only doing "Save" and NOT "Save As".

    I just tested again with Jabber 9.2(2) and that works.

    Regards,

    Jas

    Community Member

    Hi Jas

    Thanks for the response. The issue with that method vs. the transform is that it breaks the digital signiture of the .msi.

    Before ORCA Edit:

    jabdigib4.png

    After ORCA edit:

    jabdigisig.png

    It's my understanding the transforming the MSI vs editing retains the digital signiture.

    Thanks

    Zack

    Community Member

    I am running into this same issue trying to modify Jabber for Windows 9.6. Anyone have a fix for this issue?orca-error.jpg

    Does anybody have an update on this (old) problem?  Orca transform still seems to be broken in the 10.5 release.

    Community Member
    Hi Frederick... I just got an answer on this and was looking for this old thread. After editing or transforming the MSI one should not expect the digital signature to remain valid. 'Real' (read not free or very expensive) packaging software can accomplish this, but orca cannot do this. This came from the manager of our packaging group (a true SME on the subject), I showed him the procedure Cisco is prescribing and he assured me there is no simple way of accomplishing this. Thanks Zack
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