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Cisco Logistics Support Center - Contact Us

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You have reached the Cisco Logistics Support Center.To Check Status of your RMA, visit Product Returns & Replacements (RMA).


Need help? Contact us by Phone or Email.

 

North Americas

Phone: 1800 553 2447 Option 4

Email: lmo-help@cisco.com 

Europe

Phone: +31 20 485 4200 Option 4
Email: emear-lsc@cisco.com 

Asia Pacific/India

Phone: 61 2 8446 7411 Option 4 
Email: apac-lsc@cisco.com

Greater China

Phone: +86 400 810 8886 Option 4

Email: gca-lsc@cisco.com 

Japan

Phone: +81 3 6738 5696 
Email: jpn-lsc@cisco.com

Latam

Phone: 001 888 443 2447

 

 Need Technical assistance? Please Contact our TAC Department by visiting Cisco Worldwide Contacts.

 

Other Contacts

 

DOA
Email: doa@cisco.com 
LInk: http://www.cisco.com/web/ordering/cs_info/or3/o31/ordering_transactional_customer_service_contacts.html 

Returns 
Phone: 1 800 553-6387
Email: cs-returns@cisco.com 

 

Comments
Community Member

Hello, we have a problem to update the address and the name of one of our customers for a return of defective material.

We have a message : Company name is not valid.

The RMA Number is 88947191 

   

The final adress is :

 

EURODEP
Zac de Mitry Mory

rue Copernic

77290 COMPANS

FRANCE

 

Community Member

pathetic response from cisco logistic on RMA 88409220 

 

4 hour RMA not reached even after 24 hours

 

ETA changed twice and still the device has not reached.

Community Member

Dear Cisco Team,

 

kindly advice for the arriving of replacement unit from Case Number  684401397

 

Thanks

Prasetia

Cisco Employee

Hello,

The RMA is 89050439.

 

We have not received RMA parts as expected ETA is Jun 26. 2018 17:00.

Can you please address the query and let us know , when will reach the RMA.

 

Regards

sagundet

Community Member

Hello,
Could you tell me what equipment RMA carries?

For me I had only one client with a broken switch and he returned the material:

 

RMA : 88947191
SR# : 684263443
PID : WS-C2960S-48TS-L
QTY : 1
Date Received : 4/17/18 8:46 AM

Community Member

Dear Cisco Team.

 

We did not receive the equipment from the RMAs:

88483683

88483681


Can you help us please?

Thank you

Cisco Employee

Dear Cisco Team.

 

We did only receive one of the two replacement equipment from the RMAs:

The RMA number from meraki is:3151150. 

Cisco sort number is: 88486759


Can you help us please?

Thank you

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