09-12-2011 12:00 AM PST thru 09-23-2011 12:00 AM PST
With Andrew Beezley
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask Cisco subject matter expert Andrew Beezley troubleshooting questions regarding the Cisco TelePresence System, from the CTS 500 to the CTS 3210. Andrew has offered global support for the Cisco TelePresence System for nearly two years at the Cisco Technical Assistance Center and for more than three years before that with the Cisco Remote Management Service (RMS) team. He has been with Cisco for over 11 years, and his experience includes working with foundation WAN technology with major telephone companies to identify and repair systemic problems as quickly as possible.
Remember to use the rating system to let Andrew know if you have received an adequate response.
Andrew might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video, discussion forum shortly after the event. This event lasts through September 23, 2011. Visit this forum often to view responses to your questions and the questions of other community members.