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Cisco Unified Presence Server/ IM&P Server - Log location in CLI

Overview

This document maps the location of logs in the CLI/Root to the Service name for the Cisco Unified Presence Server(CUPS) / Cisco IM & Presence Server

 

Log location 

The below table gives the path that can be used on the Root level. To obtain the logs from the CLI , replace /var/log/active with file get activelog

If you just want to view the list of files, then replace /var/log/active with file list activelog

Service Name

Log Path

Admin Sftp Backup

/common/adminsftp/backup/.

Admin Sftp License

/common/adminsftp/license/.

Admin Sftp Restore

/common/adminsftp/restore/.

Admin Sftp Upgrade

/common/adminsftp/upgrade/.

Boot Logs

/var/log/active/syslog/boot.*

Cisco AMC Service

/var/log/active/cm/trace/amc/log4j/amc.log

Cisco AMC Service AlertLog

/var/log/active/cm/log/amc/AlertLog/

Cisco AMC Service CallLog

/var/log/active/cm/log/amc/CallLog/

Cisco AMC Service DeviceLog

/var/log/active/cm/log/amc/DeviceLog/

Cisco AMC Service PPRLog

/var/log/active/cm/log/amc/PPRLog/

Cisco AMC Service ServerLog

/var/log/active/cm/log/amc/ServerLog/

Cisco AMC Service ServiceLog

/var/log/active/cm/log/amc/ServiceLog/

Cisco AXL Web Service

/var/log/active/tomcat/logs/axl/log4j/axl.log

Cisco Abort Transaction Spooling

/var/log/active/cm/log/informix/ats/.

Cisco Audio Translator App

/var/log/active/cm/trace/cms/sdi/at.txt

Cisco Audit Event Service

/var/log/active/cm/trace/auditlog/sdi/audittrace.txt

Cisco Audit Logs

/var/log/active/audit/informixauditlogs/.

Cisco Bulk Provisioning Service

/var/log/active/cm/trace/bps/log4j/bps.log

Cisco CAR Web Service

/var/log/active/tomcat/logs/car/log4j/car.log

Cisco CCM DBL Web Library

/var/log/active/tomcat/logs/dbl/log4j/dbl.log

Cisco CCM NCS Web Library

/var/log/active/tomcat/logs/ncs/log4j/ncs.log

Cisco CCM PD Web Service

/var/log/active/tomcat/logs/pd/log4j/pd.log

Cisco CCMRealm Web Service

/var/log/active/tomcat/logs/ccmrealm/log4j/ccmrealm.log

Cisco CCMService Web Service

/var/log/active/tomcat/logs/ccmservice/log4j/ccmservice.log

Cisco CDP

/var/log/active/cm/trace/cdp/sdi/cdpd.txt

Cisco CDP Agent

/var/log/active/cm/trace/cdpmib/sdi/CdpMIBSubAgtLog.txt

Cisco CDR Agent

/var/log/active/cm/trace/cdragent/log4j/cdragent.log

Cisco CDR Repository Manager

/var/log/active/cm/trace/cdrrep/log4j/cdrrepmgr.log

Cisco CDR files on CM server

/var/log/active/cm/cdr/

Cisco CDR files on Publisher Processed

/var/log/active/cm/cdr_repository/processed/

Cisco CallManager Cisco IP Phone Services

/var/log/active/tomcat/logs/ccmcip/log4j/ccmcip.log

Cisco CallManager SNMP Service

/var/log/active/cm/trace/ccmmib/sdi/CcmMibAgent.txt

Cisco Change Credential Application

/var/log/active/tomcat/logs/changecredential/log4j/changepin.log

Cisco Client Profile Agent

/var/log/active/tomcat/logs/epassoap/log4j/EPASSoap.log

Cisco Common User Interface

/var/log/active/tomcat/logs/cui/log4j/cui.log

Cisco Config Agent

/var/log/active/epas/trace/epasca/sdi/epasca.txt

Cisco ControlCenter CLI

/var/log/active/cm/trace/ccmservice/log4j/ccmservice.log

Cisco Corefile Recovery Tool

/var/log/active/cm/trace/cfrt/cfrt.txt

Cisco DRF Local

/var/log/active/platform/drf/trace/drfLA.log

Cisco DRF Master

/var/log/active/platform/drf/trace/drfMA.log

Cisco Database Cli Output

/var/log/active/cm/trace/dbl/*.tar

Cisco Database Installation Service

/var/log/active/cm/trace/dbl/sdi/*.sql.log.err

Cisco Database Layer Monitor

/var/log/active/cm/trace/dbl/sdi/dbmon.txt

Cisco Database Library Trace

/var/log/active/cm/trace/dbl/sdi/dbl*.log

Cisco Database Notification Service

/var/log/active/cm/trace/dbl/sdi/dbnotify*

Cisco Database Replicator Trace

/var/log/active/cm/trace/dbl/sdi/replication_scripts_output.log

Cisco Dhcp Monitor Service

/var/log/active/cm/trace/dhcpmon/log4j/dhcpmon.log

Cisco Dialed Number Analyzer

/var/log/active/tomcat/logs/dna/log4j/dna.log

Cisco DirSync

/var/log/active/cm/trace/dirsync/log4j/dirsync.log

Cisco Discovery Responder Service

/var/log/active/platform/log/mdns*.log

Cisco Extension Mobility

/var/log/active/tomcat/logs/em/log4j/emservice.log

Cisco Extension Mobility Application

/var/log/active/tomcat/logs/em/log4j/emapp.log

Cisco GRT Communication Web Service

/var/log/active/tomcat/logs/grt/log4j/grt.log

Cisco IM and Presence Admin

/var/log/active/tomcat/logs/cupadmin/log4j/cupadmin.log

Cisco IM and Presence User

/var/log/active/tomcat/logs/cupuser/log4j/cupuser.log

Cisco Informix Database Service

/var/log/active/cm/log/informix/af*

Cisco Intercluster Sync Agent

/var/log/active/epas/trace/cupicsa/log4j/icSyncAgent.log

Cisco Ip Manager Assistant

/var/log/active/tomcat/logs/ipma/log4j/ipma_ChangeLog.log

Cisco Ip Voice Media Streaming App

/var/log/active/cm/trace/cms/sdi/cms.txt

Cisco License Manager

/var/log/active/cm/trace/licensing/log4j/licensing*.log

Cisco Location Bandwidth Manager

/var/log/active/cm/trace/lbm/sdl/SDL.*

Cisco Log Partition Monitoring Tool

/var/log/active/cm/trace/lpm/sdi/lpm.txt

Cisco Log4jinit Servlet

/var/log/active/tomcat/logs/log4jinit/log4j/log4jinit.log

Cisco Login Datastore

/var/log/active/epas/trace/imdb/sdi/ttlogin.log

Cisco Presence Datastore

/var/log/active/epas/trace/imdb/sdi/ttsoft.log

Cisco Presence Engine

/var/log/active/epas/trace/epe/sdi/epe.txt

Cisco RIS Data Collector

/var/log/active/cm/trace/ris/sdi/ris.txt

Cisco RIS Data Collector PerfMonLog

/var/log/active/cm/log/ris/csv/PerfMon.csv

Cisco RTMT Web Service

/var/log/active/tomcat/logs/rtmt/log4j/rtmt.log

Cisco Replication Watcher

/var/log/active/epas/trace/replwatcher/log4j/replWatcher.log

Cisco RisBean Library

/var/log/active/tomcat/logs/risbean/log4j/risbean.log

Cisco Role-based Security

/var/log/active/tomcat/logs/rbs/log4j/rbsaccess.log

Cisco Route Datastore

/var/log/active/epas/trace/imdb/sdi/ttroute.log

Cisco Row Information Spooling

/var/log/active/cm/log/informix/ris/.

Cisco SIP Proxy

/var/log/active/epas/trace/esp/sdi/esp.txt

Cisco SOAP Web Service

/var/log/active/tomcat/logs/soap/csv/*.csv

Cisco SOAPMessage Service

/var/log/active/tomcat/logs/soapmessage/log4j/soapmessage.log

Cisco SSO

/var/log/active/sso/policyagent/

Cisco Server Recovery Manager

/var/log/active/epas/trace/srm/log4j/srm.log

Cisco Serviceability Reporter

/var/log/active/cm/trace/rtmtreporter/log4j/rtmtreporter.log

Cisco Serviceability Reporter AlertReport

/var/log/active/cm/report/rtmtreporter/AlertRep/

Cisco Serviceability Reporter CallActivitiesReport

/var/log/active/cm/report/rtmtreporter/CallActivitiesRep/

Cisco Serviceability Reporter DeviceReport

/var/log/active/cm/report/rtmtreporter/DeviceRep/

Cisco Serviceability Reporter PPRReport

/var/log/active/cm/report/rtmtreporter/PerformanceRep/

Cisco Serviceability Reporter ServerReport

/var/log/active/cm/report/rtmtreporter/ServerRep/

Cisco Serviceability Reporter ServiceReport

/var/log/active/cm/report/rtmtreporter/ServiceRep/

Cisco Stored Procedure Trace

/var/log/active/cm/trace/dbl/sdi/spltrace*

Cisco Sync Agent

/var/log/active/epas/trace/epassa/log4j/syncAgent.log

Cisco Syslog Agent

/var/log/active/cm/trace/syslogmib/sdi/syslogmib.txt

Cisco TAPS Service

/var/log/active/cm/trace/taps/log4j/taps.log

Cisco Tomcat

/var/log/active/tomcat/logs/catalina*.*

Cisco Tomcat Security Logs

/var/log/active/tomcat/logs/security/log4j/security*.*

Cisco Tomcat Stats Servlet

/var/log/active/tomcat/logs/tomcatstats/log4j/tomcatstats.log

Cisco Trace Collection Service

/var/log/active/cm/trace/tct/log4j/tct.log

Cisco UXL Web Service

/var/log/active/tomcat/logs/uxl/log4j/UXL.log

Cisco Unified OS Admin Web Service

/var/log/active/tomcat/logs/cmplatform/log4j/cmplatform.log

Cisco Unified OS Platform API

/var/log/active/tomcat/logs/platform-api/log4j/platform-api.log

Cisco Unified Reporting Web Service

/var/log/active/tomcat/logs/cucreports/log4j/cucreports.log

Cisco User Data Services

/var/log/active/tomcat/logs/cucm-uds/log4j/cucm-uds.log

Cisco WebDialer Web Service

/var/log/active/tomcat/logs/webdialer/log4j/webdialer.log

Cisco WebDialerRedirector Web Service

/var/log/active/tomcat/logs/redirector/log4j/redirector.log

Cisco XCP Authentication Service

/var/log/active/epas/trace/xcp/log/auth-svc-1_.log

Cisco XCP Config Manager

/var/log/active/epas/trace/xcpconfigmgr/log4j/xcpconfigmgr.log

Cisco XCP Connection Manager

/var/log/active/epas/trace/xcp/log/client-cm-1_.log

Cisco XCP Directory Service

/var/log/active/epas/trace/xcp/log/dir-svc-1_.log

Cisco XCP Message Archiver

/var/log/active/epas/trace/xcp/log/msg-arc-1_.log

Cisco XCP Router

/var/log/active/epas/trace/xcp/log/rtr-jsm-1_.log

Cisco XCP SIP Federation Connection Manager

/var/log/active/epas/trace/xcp/log/sip-cm-3_.log

Cisco XCP Text Conference Manager

/var/log/active/epas/trace/xcp/log/txt-conf-1_.log

Cisco XCP Web Connection Manager

/var/log/active/epas/trace/xcp/log/web-cm-2_.log

Cisco XCP XMPP Federation Connection Manager

/var/log/active/epas/trace/xcp/log/xmpp-cm-4_.log

Cron Logs

/var/log/active/syslog/cron.*

Event Viewer-Application Log

/var/log/active/syslog/CiscoSyslog*.*

Event Viewer-System Log

/var/log/active/syslog/messages.*

FIPS Logs

/var/log/active/platform/fips/*.log

Host Resources Agent

/var/log/active/platform/snmp/hostagt/.

IPT Platform CLI Created Reports

/var/log/active/platform/log/SystemReport-*.tgz

IPT Platform CLI Logs

/var/log/active/platform/log/cli*.log

IPT Platform Cert Monitor Logs

/var/log/active/platform/log/certm*.log

IPT Platform CertMgr Logs

/var/log/active/platform/log/certMgmt*.log

IPT Platform Cluster Manager Logs

/var/log/active/platform/log/clustermgr*

IPT Platform GUI Logs

/var/log/active/tomcat/logs/iptplatform/log4j/iptplatform*.*

IPT Platform IPSecMgmt Logs

/var/log/active/platform/log/ipsecMgmt*.log

IPT Platform RemoteSupport Logs

/var/log/active/platform/log/getflag*

Install File Signing

/var/log/active/platform/log/authenticate*.*

Install and Upgrade Logs

/var/log/install/*.log

MIB2 Agent

/var/log/active/platform/snmp/mib2agt/.

Mail Logs

/var/log/active/syslog/maillog.*

Mgetty Logs

/var/log/active/mgetty/mgetty*.*

NTP Logs

/var/log/active/syslog/sd_ntp.*

Netdump Logs

/var/log/active/crash/magic/.

Packet Capture Logs

/var/log/active/platform/cli/*.cap

Prog Logs

/var/log/active/cm/trace/ccm/Proglogs/.

SAR Logs

/var/log/active/sa/sar*

SELinux logs start up scripts Logs

/var/log/active/platform/selinux_startup.log

SELinux Audit Logs

/var/log/active/audit/vos/vos-audit.log*

SELinux Logs pre auditd initialization 

/var/log/active/syslog/messages

SNMP Master Agent

/var/log/active/platform/snmp/snmpdm/.

SOAP - Diagnostic Portal Database Service

/var/log/active/tomcat/logs/dp/log4j/dp.log

Security Logs

/var/log/active/syslog/secure.*

Service Manager

/var/log/active/platform/log/servm*.log

Service Registration Logs

/var/log/active/platform/service-registration/*.log

Spooler Logs

/var/log/active/syslog/spooler.*

System Application Agent

/var/log/active/platform/snmp/sappagt/.

TLC Temp Logs

/common/adminsftp/log/.

 

Comments
Cisco Employee

Similar doc for CUCM.

https://supportforums.cisco.com/document/65651/communications-manager-rtmt-trace-locations-cli

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