Cisco Unified Presence Server/ IM&P Server - Log location in CLI

[RAJAMANI Nallakaruppan]

Overview

This document maps the location of logs in the CLI/Root to the Service name for the Cisco Unified Presence Server(CUPS) / Cisco IM & Presence Server

Log location 

The below table gives the path that can be used on the Root level. To obtain the logs from the CLI , replace /var/log/active with file get activelog

If you just want to view the list of files, then replace /var/log/active with file list activelog

Service Name	Log Path
Admin Sftp Backup	/common/adminsftp/backup/.
Admin Sftp License	/common/adminsftp/license/.
Admin Sftp Restore	/common/adminsftp/restore/.
Admin Sftp Upgrade	/common/adminsftp/upgrade/.
Boot Logs	/var/log/active/syslog/boot.*
Cisco AMC Service	/var/log/active/cm/trace/amc/log4j/amc.log
Cisco AMC Service AlertLog	/var/log/active/cm/log/amc/AlertLog/
Cisco AMC Service CallLog	/var/log/active/cm/log/amc/CallLog/
Cisco AMC Service DeviceLog	/var/log/active/cm/log/amc/DeviceLog/
Cisco AMC Service PPRLog	/var/log/active/cm/log/amc/PPRLog/
Cisco AMC Service ServerLog	/var/log/active/cm/log/amc/ServerLog/
Cisco AMC Service ServiceLog	/var/log/active/cm/log/amc/ServiceLog/
Cisco AXL Web Service	/var/log/active/tomcat/logs/axl/log4j/axl.log
Cisco Abort Transaction Spooling	/var/log/active/cm/log/informix/ats/.
Cisco Audio Translator App	/var/log/active/cm/trace/cms/sdi/at.txt
Cisco Audit Event Service	/var/log/active/cm/trace/auditlog/sdi/audittrace.txt
Cisco Audit Logs	/var/log/active/audit/informixauditlogs/.
Cisco Bulk Provisioning Service	/var/log/active/cm/trace/bps/log4j/bps.log
Cisco CAR Web Service	/var/log/active/tomcat/logs/car/log4j/car.log
Cisco CCM DBL Web Library	/var/log/active/tomcat/logs/dbl/log4j/dbl.log
Cisco CCM NCS Web Library	/var/log/active/tomcat/logs/ncs/log4j/ncs.log
Cisco CCM PD Web Service	/var/log/active/tomcat/logs/pd/log4j/pd.log
Cisco CCMRealm Web Service	/var/log/active/tomcat/logs/ccmrealm/log4j/ccmrealm.log
Cisco CCMService Web Service	/var/log/active/tomcat/logs/ccmservice/log4j/ccmservice.log
Cisco CDP	/var/log/active/cm/trace/cdp/sdi/cdpd.txt
Cisco CDP Agent	/var/log/active/cm/trace/cdpmib/sdi/CdpMIBSubAgtLog.txt
Cisco CDR Agent	/var/log/active/cm/trace/cdragent/log4j/cdragent.log
Cisco CDR Repository Manager	/var/log/active/cm/trace/cdrrep/log4j/cdrrepmgr.log
Cisco CDR files on CM server	/var/log/active/cm/cdr/
Cisco CDR files on Publisher Processed	/var/log/active/cm/cdr_repository/processed/
Cisco CallManager Cisco IP Phone Services	/var/log/active/tomcat/logs/ccmcip/log4j/ccmcip.log
Cisco CallManager SNMP Service	/var/log/active/cm/trace/ccmmib/sdi/CcmMibAgent.txt
Cisco Change Credential Application	/var/log/active/tomcat/logs/changecredential/log4j/changepin.log
Cisco Client Profile Agent	/var/log/active/tomcat/logs/epassoap/log4j/EPASSoap.log
Cisco Common User Interface	/var/log/active/tomcat/logs/cui/log4j/cui.log
Cisco Config Agent	/var/log/active/epas/trace/epasca/sdi/epasca.txt
Cisco ControlCenter CLI	/var/log/active/cm/trace/ccmservice/log4j/ccmservice.log
Cisco Corefile Recovery Tool	/var/log/active/cm/trace/cfrt/cfrt.txt
Cisco DRF Local	/var/log/active/platform/drf/trace/drfLA.log
Cisco DRF Master	/var/log/active/platform/drf/trace/drfMA.log
Cisco Database Cli Output	/var/log/active/cm/trace/dbl/*.tar
Cisco Database Installation Service	/var/log/active/cm/trace/dbl/sdi/*.sql.log.err
Cisco Database Layer Monitor	/var/log/active/cm/trace/dbl/sdi/dbmon.txt
Cisco Database Library Trace	/var/log/active/cm/trace/dbl/sdi/dbl*.log
Cisco Database Notification Service	/var/log/active/cm/trace/dbl/sdi/dbnotify*
Cisco Database Replicator Trace	/var/log/active/cm/trace/dbl/sdi/replication_scripts_output.log
Cisco Dhcp Monitor Service	/var/log/active/cm/trace/dhcpmon/log4j/dhcpmon.log
Cisco Dialed Number Analyzer	/var/log/active/tomcat/logs/dna/log4j/dna.log
Cisco DirSync	/var/log/active/cm/trace/dirsync/log4j/dirsync.log
Cisco Discovery Responder Service	/var/log/active/platform/log/mdns*.log
Cisco Extension Mobility	/var/log/active/tomcat/logs/em/log4j/emservice.log
Cisco Extension Mobility Application	/var/log/active/tomcat/logs/em/log4j/emapp.log
Cisco GRT Communication Web Service	/var/log/active/tomcat/logs/grt/log4j/grt.log
Cisco IM and Presence Admin	/var/log/active/tomcat/logs/cupadmin/log4j/cupadmin.log
Cisco IM and Presence User	/var/log/active/tomcat/logs/cupuser/log4j/cupuser.log
Cisco Informix Database Service	/var/log/active/cm/log/informix/af*
Cisco Intercluster Sync Agent	/var/log/active/epas/trace/cupicsa/log4j/icSyncAgent.log
Cisco Ip Manager Assistant	/var/log/active/tomcat/logs/ipma/log4j/ipma_ChangeLog.log
Cisco Ip Voice Media Streaming App	/var/log/active/cm/trace/cms/sdi/cms.txt
Cisco License Manager	/var/log/active/cm/trace/licensing/log4j/licensing*.log
Cisco Location Bandwidth Manager	/var/log/active/cm/trace/lbm/sdl/SDL.*
Cisco Log Partition Monitoring Tool	/var/log/active/cm/trace/lpm/sdi/lpm.txt
Cisco Log4jinit Servlet	/var/log/active/tomcat/logs/log4jinit/log4j/log4jinit.log
Cisco Login Datastore	/var/log/active/epas/trace/imdb/sdi/ttlogin.log
Cisco Presence Datastore	/var/log/active/epas/trace/imdb/sdi/ttsoft.log
Cisco Presence Engine	/var/log/active/epas/trace/epe/sdi/epe.txt
Cisco RIS Data Collector	/var/log/active/cm/trace/ris/sdi/ris.txt
Cisco RIS Data Collector PerfMonLog	/var/log/active/cm/log/ris/csv/PerfMon.csv
Cisco RTMT Web Service	/var/log/active/tomcat/logs/rtmt/log4j/rtmt.log
Cisco Replication Watcher	/var/log/active/epas/trace/replwatcher/log4j/replWatcher.log
Cisco RisBean Library	/var/log/active/tomcat/logs/risbean/log4j/risbean.log
Cisco Role-based Security	/var/log/active/tomcat/logs/rbs/log4j/rbsaccess.log
Cisco Route Datastore	/var/log/active/epas/trace/imdb/sdi/ttroute.log
Cisco Row Information Spooling	/var/log/active/cm/log/informix/ris/.
Cisco SIP Proxy	/var/log/active/epas/trace/esp/sdi/esp.txt
Cisco SOAP Web Service	/var/log/active/tomcat/logs/soap/csv/*.csv
Cisco SOAPMessage Service	/var/log/active/tomcat/logs/soapmessage/log4j/soapmessage.log
Cisco SSO	/var/log/active/sso/policyagent/
Cisco Server Recovery Manager	/var/log/active/epas/trace/srm/log4j/srm.log
Cisco Serviceability Reporter	/var/log/active/cm/trace/rtmtreporter/log4j/rtmtreporter.log
Cisco Serviceability Reporter AlertReport	/var/log/active/cm/report/rtmtreporter/AlertRep/
Cisco Serviceability Reporter CallActivitiesReport	/var/log/active/cm/report/rtmtreporter/CallActivitiesRep/
Cisco Serviceability Reporter DeviceReport	/var/log/active/cm/report/rtmtreporter/DeviceRep/
Cisco Serviceability Reporter PPRReport	/var/log/active/cm/report/rtmtreporter/PerformanceRep/
Cisco Serviceability Reporter ServerReport	/var/log/active/cm/report/rtmtreporter/ServerRep/
Cisco Serviceability Reporter ServiceReport	/var/log/active/cm/report/rtmtreporter/ServiceRep/
Cisco Stored Procedure Trace	/var/log/active/cm/trace/dbl/sdi/spltrace*
Cisco Sync Agent	/var/log/active/epas/trace/epassa/log4j/syncAgent.log
Cisco Syslog Agent	/var/log/active/cm/trace/syslogmib/sdi/syslogmib.txt
Cisco TAPS Service	/var/log/active/cm/trace/taps/log4j/taps.log
Cisco Tomcat	/var/log/active/tomcat/logs/catalina*.*
Cisco Tomcat Security Logs	/var/log/active/tomcat/logs/security/log4j/security*.*
Cisco Tomcat Stats Servlet	/var/log/active/tomcat/logs/tomcatstats/log4j/tomcatstats.log
Cisco Trace Collection Service	/var/log/active/cm/trace/tct/log4j/tct.log
Cisco UXL Web Service	/var/log/active/tomcat/logs/uxl/log4j/UXL.log
Cisco Unified OS Admin Web Service	/var/log/active/tomcat/logs/cmplatform/log4j/cmplatform.log
Cisco Unified OS Platform API	/var/log/active/tomcat/logs/platform-api/log4j/platform-api.log
Cisco Unified Reporting Web Service	/var/log/active/tomcat/logs/cucreports/log4j/cucreports.log
Cisco User Data Services	/var/log/active/tomcat/logs/cucm-uds/log4j/cucm-uds.log
Cisco WebDialer Web Service	/var/log/active/tomcat/logs/webdialer/log4j/webdialer.log
Cisco WebDialerRedirector Web Service	/var/log/active/tomcat/logs/redirector/log4j/redirector.log
Cisco XCP Authentication Service	/var/log/active/epas/trace/xcp/log/auth-svc-1_.log
Cisco XCP Config Manager	/var/log/active/epas/trace/xcpconfigmgr/log4j/xcpconfigmgr.log
Cisco XCP Connection Manager	/var/log/active/epas/trace/xcp/log/client-cm-1_.log
Cisco XCP Directory Service	/var/log/active/epas/trace/xcp/log/dir-svc-1_.log
Cisco XCP Message Archiver	/var/log/active/epas/trace/xcp/log/msg-arc-1_.log
Cisco XCP Router	/var/log/active/epas/trace/xcp/log/rtr-jsm-1_.log
Cisco XCP SIP Federation Connection Manager	/var/log/active/epas/trace/xcp/log/sip-cm-3_.log
Cisco XCP Text Conference Manager	/var/log/active/epas/trace/xcp/log/txt-conf-1_.log
Cisco XCP Web Connection Manager	/var/log/active/epas/trace/xcp/log/web-cm-2_.log
Cisco XCP XMPP Federation Connection Manager	/var/log/active/epas/trace/xcp/log/xmpp-cm-4_.log
Cron Logs	/var/log/active/syslog/cron.*
Event Viewer-Application Log	/var/log/active/syslog/CiscoSyslog*.*
Event Viewer-System Log	/var/log/active/syslog/messages.*
FIPS Logs	/var/log/active/platform/fips/*.log
Host Resources Agent	/var/log/active/platform/snmp/hostagt/.
IPT Platform CLI Created Reports	/var/log/active/platform/log/SystemReport-*.tgz
IPT Platform CLI Logs	/var/log/active/platform/log/cli*.log
IPT Platform Cert Monitor Logs	/var/log/active/platform/log/certm*.log
IPT Platform CertMgr Logs	/var/log/active/platform/log/certMgmt*.log
IPT Platform Cluster Manager Logs	/var/log/active/platform/log/clustermgr*
IPT Platform GUI Logs	/var/log/active/tomcat/logs/iptplatform/log4j/iptplatform*.*
IPT Platform IPSecMgmt Logs	/var/log/active/platform/log/ipsecMgmt*.log
IPT Platform RemoteSupport Logs	/var/log/active/platform/log/getflag*
Install File Signing	/var/log/active/platform/log/authenticate*.*
Install and Upgrade Logs	/var/log/install/*.log
MIB2 Agent	/var/log/active/platform/snmp/mib2agt/.
Mail Logs	/var/log/active/syslog/maillog.*
Mgetty Logs	/var/log/active/mgetty/mgetty*.*
NTP Logs	/var/log/active/syslog/sd_ntp.*
Netdump Logs	/var/log/active/crash/magic/.
Packet Capture Logs	/var/log/active/platform/cli/*.cap
Prog Logs	/var/log/active/cm/trace/ccm/Proglogs/.
SAR Logs	/var/log/active/sa/sar*
SELinux logs start up scripts Logs	/var/log/active/platform/selinux_startup.log
SELinux Audit Logs	/var/log/active/audit/vos/vos-audit.log*
SELinux Logs pre auditd initialization	/var/log/active/syslog/messages
SNMP Master Agent	/var/log/active/platform/snmp/snmpdm/.
SOAP - Diagnostic Portal Database Service	/var/log/active/tomcat/logs/dp/log4j/dp.log
Security Logs	/var/log/active/syslog/secure.*
Service Manager	/var/log/active/platform/log/servm*.log
Service Registration Logs	/var/log/active/platform/service-registration/*.log
Spooler Logs	/var/log/active/syslog/spooler.*
System Application Agent	/var/log/active/platform/snmp/sappagt/.
TLC Temp Logs	/common/adminsftp/log/.

[Joseph Hardy]

Similar doc for CUCM.

https://supportforums.cisco.com/document/65651/communications-manager-rtmt-trace-locations-cli