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TCC_2
Level 10
Level 10

Core Issue

If the message notification is slow for multiple subscribers.

Resolution

To resolve issues that involve slow message notification for a single subscriber, refer to these procedures:

  1. The subscriber settings may not be adequate for the needs of the subscriber. Refer to the Message Notification Setup Is Inadequate section of Message Notification Calls.

  2. The subscriber settings may need adjustment to correctly map to the work schedule of the subscriber. Refer to the Notification Attempts Are Missed section of Message Notification Calls.

  3. The subscriber may not understand how repeat notifications are handled by Cisco Unity. Refer to the Repeat Notification Option Is Misunderstood section of Message Notification Calls.

Note: To resolve all other message notification issues, refer to Message Notification Calls.


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