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Cisco unity users are unable to use voice messaging and unified messaging licenses on a single Cisco Unity server

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The combination of voice messaging and unified messaging licenses on a single Cisco Unity server is not supported. If any users on the Cisco Unity server intend to immediately use unified messaging, then all of the licenses on the Cisco Unity server must be licensed for unified messaging.

Refer to Installing Cisco Unity Voice Messaging in Anticipation of Migrating to Cisco Unity Unified Messaging for more information.

Problem Type

Voicemail problems

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