Port Calculation for CUE 7.1 and later
Common error message:
CUE8-0-1# show license status application
voicemail disabled, ivr session quantity (8) is equal to or exceeds
available ports (8)
ivr enabled: 8 sessions
IVR sessions reduce the number of sessions available for VM.
VM Sessions = Ports minus IVR Sessions.
If Ports = 8 and IVR Sessions = 8 then VM Sessions = 0
Majority of the users do not use IVR features so you may not install and/or activate an IVR license.
Please issue 'license activate ivr sessions N' where N should be 0, 2,
or 4 or 6 so that voicemail will get 8-N sessions, then issue 'reload'.
For installing/upgrading the software on ISM-SRE/SM-SRE modules:
These new modules offer to install the files directly form the router's interface.
You need not session in the CUE's inetrface.
Syntax:
service-module sm slot/0 install url url [script script-name] [argument argument] [force]
Examples:
1.Router(config)# service-module ism 0/0 install url ftp://username:password@128.107.146.189/dir/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
In case of anonymous configuration on the FTP
2.Router(config)# service-module ism 0/0 install url ftp://128.107.146.189/cue-vm-k9.sme.7.1.2.pkg script cue-vm-k9.sme.7.1.2.sre
For fresh installation the file to be installed first is
The package file to install is cue-vm-k9.sme.7.1.2.pkg
Make sure the rest of the files are stored in the directory mentioned in the URL above:
cue-installer.sme.8.0.x
cue-vm-k9.sme.8.0.x.pkg
cue-vm-full-k9.sme.8.0.x.prt1
cue-vm-installer-k9.sme.8.0.x.prt1
cue-vm-langpack.sme.8.0.x.prt1
The lang .pkg file you wish to install.
Link for detail information:
Installing Cisco Unity Express 8.0 Software on Services Ready Engine (SRE) Modules:
http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel8_0/install/installsre.html
For activating the permanent license:
In some cases even though the permanent license has been installed, the show license in use would show up the evaluation license.
CUE8-0-1# show license in-use
StoreIndex: 4 Feature: VMIVR-PORT Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 8 /8
License Priority: Medium
StoreIndex: 5 Feature: VMIVR-IVR-SESS Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
StoreIndex: 7 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Evaluation
License State: Active, In Use
License Count: 105 /5
License Priority: Medium
Please run the following command and reboot the CUE:
CUE8-0-1# license modify priority VMIVR-IVR-SESS low
Similarly for all the other features
After the CUE is rebooted the CUE would boot up with the permanent licenses.
