Cisco Support Community

Configuring and troubleshooting Faxing in Cisco IP Voice Networks (title was):Troubleshooting Protocol based and NSE based Faxing on h.323, MGCP or SIP Cisco Gateways, CUBE-Enterprise and Call Manager

Community Member
11-05-2012 01:00 AM PST thru 11-16-2012 01:00 AM PST

Read the bioWith Edson Pineiro

Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn best practices and tech tips from Cisco expert Edson Pineiro on the common and complex  issues with faxing in Cisco IP voice networks. Cisco fax networks run on top of signalling protocols such as fax T.38, T.37, pass-through, NSE based modem passthrough and the underlying fax T.30 protocol with different modulation types. You can ask any questions on how Cisco Fax networks interact with any of the signalling protocols mentioned before.

Edson Pineiro is a senior customer support engineer in the  Cisco Technical Assistance Center in Sydney. His current role includes  configuring, troubleshooting, and designing gateways, gatekeepers, Cisco Unified Border Element Enterprise Edition, and Cisco Unified Call Manager using  his deep knowledge of signaling protocols such as SIP, H.323, MGCP, SKINNY, and  others. He has been involved in several bug fixes, escalations, and critical  account cases from around the globe. He has over seven years of experience in  the IP voice industry. 

Remember to use the rating system to let Edson know if you have received an adequate response. 


Edson might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Collaboration, Voice and Video sub-community forum shortly after the event. This event lasts through Nov 16, 2012. Visit this forum often to view responses to your questions and the questions of other community members.