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Configuring Email Notification for CUE users

Perform these steps to configure email notification for the CUE users:


  1. Go to Voicemail > Message Notification > Notification Administration and perform these steps:.

    • Make sure Enable system-wide notification for is  checked, for All   Messages.
    • Check Allow user to login to voicemail box to retrieve voicemail  when phone  notification device is notified
    • Check Attach voice messages to email notification messages. Click  Apply.
  2. Go to Administration > Domain name settings > set your domain name ( and set your DNS server if  you have one. Click Apply.

  3. Go to Administration >SMTP Settings > Set your SMTP server address, as well as any authentication if needed. Click Apply.

  4. Go to Configure > User > choose user > check the Enable notification for this user box at bottom of the screen. Click Apply.

  5. Go to Configure > User > Notification tab > click on email inbox. Perform these steps:

    • Enter the user's email address.
    • Input a subject text for the email.
    • Check box Enable notification to this device
    • Check box Attach voice message to email notification messages.
    • Change Notification Preference to All Messages.
    • Set up the Notification schedule, during which e-mails will be sent. Click Apply.
    • On the router, set your domain-name and ip name-server.


    Sourced from the thread

    Community Member

    Good document. Cisco document missed step 4. The Enable notification to this device is grey out in the Notification Tab if this step is missing.