This document covers the procedure for configuring Speed-dial and Abbreviated dial setup. This procedure is applicable to Cisco Unified Communications Manager Version 7.x / 8.x / 9.x
Configuring Speed-Dial Buttons or Abbreviated Dialing
You use Cisco Unified Communications Manager Administration to configure speed-dial buttons for phones if you want to provide speed-dial buttons for users or if you are configuring phones that do not have a specific user who is assigned to them. Users use Cisco Unified CM User Options to change the speed-dial buttons on their phones.
From CUCM 8.x onwards, system provides a total of 199 speed-dial and abbreviated-dial settings.
Speed Dial Settings
Configure these settings for the physical buttons on the phone.
Abbreviated Dial Settings
Configure these settings for the speed-dial numbers that you access with abbreviated dialing. When the user configures up to 199 speed-dial entries, part of the speed-dial entries can get assigned to the speed-dial buttons on the IP phone; the remaining speed-dial entries get used for abbreviated dialing. When a user starts dialing digits, the AbbrDial softkey displays on the phone, and the user can access any speed-dial entry by entering the appropriate index (code) for abbreviated dialing.
Note: Not all Cisco Unified IP Phones support abbreviated dialing. See the phone user guide for information
Perform the following procedure to configure Speed-Dial.
This procedure is applicable to Cisco Unified Communications Manager Version 7.x / 8.x / 9.x