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CUCM Media Resources - Transcoder, MTP OOB, In- Band DTMF & MoH and Trace Snippets


(view in My Videos)

In this Presentation, Cisco TAC Experts Amit Singh and Raees Shaikh has covered the following topics:


CUCM Media Resources


  • Transcoder, MTP
  • OOB, In-Band DTMF & MoH
  • Trace Snippets


To watch session video and Q&A, Please click on following links:


Q&A Document


Technical Services Virtual Boot Camp Series

New Member

Hi There

Can't find any Videos here ?.

New Member

How to download this video???

Hello Pramoth, 

Please load the script as shown in screenshot.

Screen Shot 2014-02-18 at 7.21.34 pm.png


Vinay Sharma

Community Manager

Hello Dhandayuthapani,

Currently we don't have this feature available.


Vinay Sharma

Community Manager

New Member



This is one of the most educational videos I've seen regarding CUCM media resources.

Unfortunately, some of the video is poor quality and hard to see. Especially the troubleshooting at the end. I'm anxiously awaiting some solution where you make this video available for download.

Fantastic job! And, keep up the great work!


Thank you,


Cisco Employee

This is very informative. Thank you.

Is there a link to the slide deck?

The visual presentation has some focusing irregularities.

I'd like to go through the session again and follow along with the slide deck.

New Member

Thank you for the wonderful session. This is really a great session which answered many questions in the MTP areas. Unfortunately, the video quality was not good at the end of the session. It would be great if you could share the better quality 



Anand S

New Member

Hi Vinay,


I can not view presentation, It give me you are not authorized messages, Can you provide me link.



New Member

I can access the videdo but i can not access the presentation.

Hello M.Kemal,

Thanks for sharing your input. It seems that the content has been moved for internal review. Once the review is completed, the content will be published for external community. Apology for the inconvenience.


Vinay Sharma
Community Manager

Vinay, why can't you make a video that is properly focused? Good info in there but pointless if u can't see the presentation, especially the troubleshooting i couldn't see at all, very blurred. C'mon guys you can do better, a lot better smh

New Member

Thanks for the good video but the presentation is blurred why the quality of the video is not HD why it is so blurred though I have very good bandwidth and I can play youtube streaming without a lag...why Cisco video are so low quality and no presentations are downloadable...please assist...

Sounds like i am not authorized to download the presentation. Can you check that, please?

New Member

Video quality is very low . can you please share pdf or ppt presentation.


New Member

Hi, Is this video still available, when i click play nothing happens.