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During an attempt to activate the Cisco CallManager Service (ccm.exe) on the Cisco CallManager server, the "Error 1542, Exception in installing service. CDBLException Dump: [COM error] Com error description =" error message appears
The issue is mostly caused by Domain Name System (DNS) issues in the Cisco CallManager Cluster.
In order to resolve the issue, make sure the hosts and lmhosts files are properly updated with the Cisco CallManager hostname and IP address information.
Complete these steps in order to resolve the issue:
Ensure that the C:\winnt\system32\drivers\etc\hosts hosts file on the Publisher contains entries for both itself, the Publisher server, and the Subscriber server.