ProblemWhen trying to make changes in the configuration manager by Admin Workstation (AW) Client, the following error message appears:
Failed to update the database.Error attempting to connect to DbAgent.
AW Client is unable to make changes because the named pipes connection is not working towards the AW Distributor.Reason:The cause of this issue is mentioned in the Microsoft Knowledge Base Article http://support.microsoft.com/kb/921883
and the issue is resolved in the http://support.microsoft.com/kb/924054
If KB921883 is installed in win2k3 server or in Windows XP, then the operating system must be updated with KB924054 security update to solve this issue.
I have exact same error on the actual AW Distributor PC.
And the fix does not apply, because the PC is Windows 2003 Server SP2! and when I try to apply the hotfix it says I already have more recent updates applied.
When I try to run "Configuration Manager" it says: "Error attemtping to connect to DbAgent"
At the same time the following shows up on "Distributor updateaw" process window:
22:25:07 Trace: [client: Launcher(upcc)] AW Operation WaitNamedPipe on Pipe \\WIN3K1\pipe\ICM\lab01\RouterA\AW.21846.in failed.
22:25:11 Trace: Info: Trace client on pipe 0x1ec disconnected.
Last API Error : The pipe has been ended.
Anyone has any idea about this one? or how to troubleshoot this?
Thanks a lot,