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Factory reset - Sx10 endpoint

Cisco Employee

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Factory reset - Sx10 endpoint


The SX10 codec can be factory reset in several ways:

  • By issuing the xAPI command: xCommand SystemUnit FactoryReset Confirm: Yes
  • By using the Touch panel: Settings - Administrator Settings - Reset
  • From the web interface: Maintenance -> System Recovery -> Select factory reset tab
  • From Maintenance mode, type the command: factoryreset
  • By using the reset pin hole under the rubber cover on the back of SX10:                                                                                      1. Using a thin pin while the system is powered on, press and hold the reset button on the back of the unit for 10       seconds. 

        2. The system will turn off and reboot with factory default settings.

PS: The power button cannot be used for factory reset sequence.