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Factory reset Sx80 endpoint

Cisco Employee

(view in My Videos)

 

The SX80 codec can be factory reset in several ways:
By issuing the xAPI command: xCommand SystemUnit FactoryReset Confirm: Yes
By using the Touch panel: Settings - Administrator Settings - Reset

The Procedure i have explained in this video is doing a factory reset using a physical button.

By using the following power button sequence:
1. Power down the unit by holding the power button in for 5 seconds. 
2. From a cold start, press and hold the power button in for 10 seconds until the power LED starts to blink. 
3. Press the power button twice within 2 seconds and the codec will reboot with default settings. 
4. The unit is now reset to factory defaults.

 

Here is the Serial output, at the time of factory reset.

 

Hardware-triggered factory reset being performed
Shutting down
Unmounted /oldroot/run
Unmounted /oldroot/proc
Unmounted /oldroot/dev/shm
Unmounted /oldroot/dev/pts
Unmounted /oldroot/sys/fs/cgroup/systemd
Unmounted /oldroot/sys/fs/cgroup/cpuset
Unmounted /oldroot/sys/fs/cgroup/debug
Unmounted /oldroot/sys/fs/cgroup/cpu,cpuacct
Unmounted /oldroot/sys/fs/cgroup/memory
Unmounted /oldroot/sys/fs/cgroup/devices
Unmounted /oldroot/sys/fs/cgroup/net_cls
Unmounted /oldroot/sys/fs/cgroup/blkio
Unmounted /oldroot/dev
Unmounted /oldroot/sys/fs/cgroup
Unmounted /oldroot/sys
Unmounted /oldroot
losetup: /dev/loop0: No such device or address
Unmounting flash disk
Restarting system.

 

2 Comments
Cisco Employee

Good Video quality.

Hi!

I found a bug:

SX80Codec
Cisco Codec Release TC7.3.3.c84180a
SW Release Date: 2015-06-12

xcommand SystemUnit FactoryReset Confirm (Press enter)
tshell: Remote closed connection

login: admin
Password:
Welcome to the Cisco Telepresence maintenance shell.
Type 'help' or '?' for help.

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