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Tomas de Leon
Cisco Employee
Cisco Employee
QUESTION:

What is the maximum file size that can be uploaded to the Show and Share(SnS) Appliance?
SnS returned an error for a file greater than 2gb in size.  The error stated:
"Sorry, this file cannot be uploaded: "VID00130.MP4" (2.26GB) It is too large."


ANSWER:

This is a known limitation referenced in the Release notes for DMS 5.2.1.

Release Notes for Cisco Digital Media Suite 5.2.x
http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/release/notes/dms52rn.html#wp180130

CSCso78514 - DOCU1 - stay uploading menu forever if add a media size > 2G in Media Library

Description:
Using the local file option to add a media asset that is larger than 2G causes the upload
menu to remain open indefinitely.

Work Around:
None. This is a browser limitation. We recommend that you upload a file that is smaller than 2G
and that you use an external server for large files.

So in Summary, this is a BROWSER limitation and that files GREATER than 2GB should be
add via a URL asset pointing to the content on a EXTERNAL Server.


On a Side note:
---------------
For a video content file at 2GB or above, Depending on how the video was encoded this
file size could represent anywhere from 1-4 hours of video.  However, most
organizations have implemented a best practice segmenting videos down to much
smaller duration.  Cisco itself recommends video durations of no more than 20 minutes
due to enduser's attention span.



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