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FAQ: What is the maximum file size that can be uploaded to the Show and Share(SnS) Appliance?

QUESTION:

What is the maximum file size that can be uploaded to the Show and Share(SnS) Appliance?
SnS returned an error for a file greater than 2gb in size.  The error stated:
"Sorry, this file cannot be uploaded: "VID00130.MP4" (2.26GB) It is too large."


ANSWER:

This is a known limitation referenced in the Release notes for DMS 5.2.1.

Release Notes for Cisco Digital Media Suite 5.2.x
http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_2/dms/release/notes/dms52rn.html#wp180130

CSCso78514 - DOCU1 - stay uploading menu forever if add a media size > 2G in Media Library

Description:
Using the local file option to add a media asset that is larger than 2G causes the upload
menu to remain open indefinitely.

Work Around:
None. This is a browser limitation. We recommend that you upload a file that is smaller than 2G
and that you use an external server for large files.

So in Summary, this is a BROWSER limitation and that files GREATER than 2GB should be
add via a URL asset pointing to the content on a EXTERNAL Server.


On a Side note:
---------------
For a video content file at 2GB or above, Depending on how the video was encoded this
file size could represent anywhere from 1-4 hours of video.  However, most
organizations have implemented a best practice segmenting videos down to much
smaller duration.  Cisco itself recommends video durations of no more than 20 minutes
due to enduser's attention span.



This document was generated from the following thread:

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Last update:
‎11-23-2010 02:58 PM
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