FN-QM-5111: “Issue with new Java Release. Signed Applets Hangs Browser and Pops a Security Warning when Attempting to Use”
Does this mean with this QM update, Java 7 is supported on the client PC with QM recording playback?
I'm facing the web browser/PC freeze up on the validate my PC page with newer Java version and QM 8.5.2 SR1. If I downgrade java to earlier 1.6 version it works. I am not experiencing the security warnings mentioned in this FN or calabrio document at all however.
I made an inquiry with Calabrio in regards to your question and this is what they said:
8.5.2 SR2 ES5 will allow the user to use JAVA 7. JAVA 7 is not supported at all for use with QM 8.5.2 prior to this ES.
You can direct people to download the ES from the following FTP location:
I hope it helps.
Navid that is correct, thanks for posting this update:
Also, the Correct Versions that contain the fixes are listed below: The Original FN contained an error in version information
Vendor Bug #
Cisco 8.5 SR2 ES5
Cisco 9.0 SR5
Cisco 10.0(1) ES3
Thanks for providing us with this valuable information.
Just wanted to confirm
Originally in the Cisco Field Service FN - 63667 it was mentioned the Fixed version is:
Cisco 9.0 SR4 ES6
but "Cisco Release Notes QM_901_SR4ES6" does not include fix for QM 5111.
You have mentioned above it's been fixed in Cisco 9.0 SR5.
Can you please confirm the following :
If there is fix in Cisco 9.0 SR4 ES6, if not then :
If Cisco 9.0 SR5 has the fix , has it been released yet or not ?
Apologies for the late response, I am seeking confirmation for 9.0 version. It was scheduled to be in 9.0 SR4 ES6 originally but came to learn that this version may not have the code fix. I will confirm tomorrow on proper version.
Sorry for any confusion
I recieved confirmation from our Development team that the original posted version contains the fix. 9.0 SR4ES6 Does Contain the fix.
sorry for any confusion
Cisco 9.0 SR4 ES6