Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
How to change the inter-digit timeouts in Cisco Unity prompts
When Cisco Unity asks users to enter their extension, Unity occasionally times out before they can enter this information.
The inter-digit timeout between Cisco Unity prompts can be changed. To change the inter-digit timeout, perform this procedure:
On the System Administrator web page, go to Conversation on the left-hand side (under System).
The Responding to Phone Menus section is now visible. Use this section to specify how Cisco Unity interacts with callers when responding to phone menus.
In this section, specify how long Cisco Unity waits for each caller to respond to a prompt. This setting is also known as the First Digit Timeout. The range of valid entries includes wait times from 500 to 10,000 milliseconds before a first key is pressed.
Note: The default setting for First Digit Timeout is 5000 milliseconds.