Unexplained server or meeting failures, or attendees being disconnected from meetings, will require logs to be collected in order to determine the cause of the problem.
In order to collect the appropriate logs, follow these steps:
MeetingPlace audio server log collection process:
Profile IDs MeetingPlace Web Server log collection process:
For related information on troubleshooting MeetingPlace issues, refer to:Troubleshooting TechNotes