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How to determine if there is a replication issue between POPs on Service Agent (SA) 2.0

Core Issue

To check for replication issues between Points Of Presence (POPs) Times Ten (TT) instances, query TT for count of records in the NRS_MAP and SUBSCRIBER tables. The count of records should be the same on both tables and on each POP TT instance.

If the numbers are out of sync, contact Cisco Technical Support.

Resolution

To resolve this issue, navigate to the TT installation directory or bin and issue these commands:

  • ./ttIsql -connStr DSN="Instance_Name"
  • sql> select count(*) from nrs_mapping;
  • sql> select count(*) from subscriber;
  • sql> exit;

Issue the commands in every instance on each POP and core site.

Version history
Revision #:
1 of 1
Last update:
‎06-22-2009 03:36 PM
Updated by: