Resolution
The Lotus Domino Unified Communication Services (DUCS) Client is a Cisco Unity specific client that enables proper voice communication between the Domino server, Lotus Notes clients and Cisco Unity 4.0.
The DUCS software is a Lotus Domino product and must be obtained directly from IBM/Lotus. Three files are provided:
- csServer: must be installed in all the Domino servers that have mail files for Cisco Unity subscribers.
The Domino server must be stopped in order to install csServer.
- csAdmin: must be installed on a Domino server that has a replica of the address book.
The Domino server must be running in order to install csAdmin.
- csClient: installs the forms and voice inbox folder that are needed in order to listen and send voice messages on Cisco Unity enabled Lotus Notes client workstations.
csClient must be installed on every subscriber machine with a Lotus Notes Client that is used in order to listen to voice messages.
Refer to Lotus Domino Unified Communications for more information on DUCS.
