Information Capture Log provides a very detailed information of the MPE system and possible issues. TAC needs infocap for detailed troubleshooting. It can be generated by the following steps:
Step 1 Log in to Cisco Unified MeetingPlace Express as admin.
Step 2 Click Administration at the top of the page.
Step 3 On the left side of the page:
a. Click Services.
b. Click Logs.
c. Click View System Information Capture.
Step 4 On the View System Information Capture page, enter or change the values in the fields, which are described in the "About This Page: View System Information Capture" section.
Step 5 Click View Logs.
Step 6 At the confirmation message, click OK.
From Command Line
Step 1 Login to MPE system via SSH using account mpxadmin
Step 2 Use the command infocap
USAGE: infocap [-b BEGINTIME -e ENDTIME] [-i INFOFILE]
BEGINTIME is the date/time to start capture ENDTIME is the date/time to stop capture
The time format is [YY]MMDDHHMM. If the year is not given, the current year is assumed.
Step 3 Transfer the file to your desktop via FTP or SAMBA or SFTP or WinSCP.
Hi Alok Tilavat,
although it's an old document, it helps me in an old product.
Thank for sharing (+5!!!)