In order to grant these rights, add a new user with the Default Administration Template and define a new class of service (COS).
A class of service defines the limits and permissions for Cisco Unity. For example, a COS:
Controls access to the Cisco Unity Administrator and to features, such as text-to-speech, e-mail, or live reply.
Controls how subscribers interact with Cisco Unity. For example, a COS dictates the maximum length of subscriber messages and greetings, whether subscribers can choose to be listed in directory assistance, and whether subscribers can send messages to a public distribution list.
Specifies the restriction table that is used in order to control the phone numbers subscribers can use for fax delivery, message notification, call transfer, and other tasks.
A COS is specified in each subscriber template. Thus, a subscriber is assigned to the COS that is specified in the template upon which the subscriber account is based.