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How to implement short dial numbers based on location?

 

 

Introduction

 

This document covers the configuration procedure to implement short dial numbers in Cisco Unified Communications Manager 8.x (CUCM) on a per location basis.

 

How call routing works with Short dials?

 

When a user enters a short dial number, it is modified by the appropriate translation pattern and then routed normally. Calling search spaces and, to a lesser extent, partitions play a vital role in routing the call properly.

 

Configuration Procedure

 

We will set up basic short dials on a per location basis.We will need a location-specific partition for the location for which we are implementing short dials. In this case we use PT-SFO-DialPlan.

 

Note: Below configuration is tested on Cisco Unified Communications Manager 8.x/9.x release.

 

To implement short dials for a location, perform the following:

 

Step 1. Add the short dials partition to the calling search space of the device for the relevant location

Go To Call Routing > Class of Control > Calling Search Space:

 

 

 

shortdial-1.png

 

Step 2. Create and save a translation pattern for the short dial in an appropriate partition

Go To > Call Routing > Translation Pattern:

 

 

shortdial-2.png

 

Step 3. Fill in Translation Pattern and Partition as appropriate. Here we use 2200 and PT-SFO-DIALPLAN, respectively.

 

Step 4. Calling Search Space. Here, we apply a device calling search space appropriate to the location, CSS_HQ_SHD.

 

Step 5  Finally under the Called Party Transformation section, we change the Called Party Transform Mask to the Final number as 4552

 

 

shortdial-3.png

 

 

How it works?

 

When a call matches the translation pattern 2200, the called number is translated as per our rule to 4552, and the call continues to be routed normally.

 

 

 

Related Information

 

 

 

Version history
Revision #:
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Last update:
‎08-29-2017 10:51 AM
 
Comments
VIP Purple

Made Simpler to understand.

regds,

aman