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How to set up the Cisco IP phone expansion module 7914 on a 7960 IP Phone in a Cisco CallManager Express system
Follow the steps to add 7914 to 7960 ip phone:
1) Specify load under the telephony-service 2) Configure ephone for it 3) Specify it to be 7960 with extension 4) Assign ephone-dn to it 5) Ensure the router have tftp-server for the load so the phone can pick it up.