Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 

How to synchronize CUE time with Cisco CallManager Express time

Resolution

To synchronize Cisco Unity Express (CUE) time with Cisco CallManager Express time, configure this on Cisco CallManager Express :

configure terminal
ntp master 1
end

Configure this on Cisco Unity Express:

configure terminal
ntp server prefer
clock timezone
[ENTER] (Make the appropriate selections.)
end
write memory


Reboot the CUE module.

Verify the following on CUE:

show ntp associations
show clock [detail]

Depending on your platform, you may have Real-Time Clock (RTC) chip capability. This is a list of routers and the RTC hardware capability:

  • C3661, C3662 - Has RTC

  • C3735, C3725, C3631, C2691 - No RTC

  • C2611, C2612, C2613, C2621, C2651 - No RTC

  • C2611XM, C2612XM, C2613XM, C2621XM, C2651XM - No RTC

  • C3640, C3620 - No RTC

If your router does not have an RTC chip, it cannot be used as a Network Time Protocol (NTP) server.

4698
Views
5
Helpful
0
Comments