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ICM Router and Logger Installation and Configuration

 

Cisco Unified ICM Component Installation

Configure Domain Manager

Now start the Cisco Unfied ICM installation by running the setup.exe. The first step to configure the domain manager before we can start the installation of ICM Router

 

Syali_Screen03_run_ICM_setup.gif

 

Now click the Domain Manager


Syali_Screen05_RunDomainManager_.gif

 

Domain is already selected in our case, so Add Cisco root

 

Syali_Screen06_Add_Cisco_Root.gif

 


Add facility

 

Syali_Screen07_Add_Facility.gif

 

And finally, add the instance. These setups are straightforward.


Syali_Screen08_Add_Instance.gif

 

CUICM Router Installation

 

Click the Add button next to ICM Instance.

 

Syali_add_new_icm_instance.gif


And select the instance name which is icm1 in this example.

 

Syali_Screen09_AddInstance.gif

 


Then click Add instance component button and add Router


Syali_Screen10_Add_ICMRouter.gif

 


Select ICM Router Properties.


Syali_Screen11_ICMRouterProperties.gif

 

Don’t select any NIC. Leave all the options as default. The Customer ID is insignificant for us.

 

Syali_Screen12_NICProperties.gif

 


Make sure you check two PGs in the following screen. Because in our setup we are installing one for CUCM and second as VRU PG for CVP.


Syali_Screen13_NumberOfPGs.gif


It is best practice to use ip addresses rather the hostname for the following screen and other similar installation screeen during CUICM component installation.


Syali_Screen14_RouterInterfaces.gif


Router setup is about to finish.

 

Syali_Screen15_Router_Setup_is_finishing.gif


After the installation is done, make sure you see following six processes running. They might not be active but this is ok for now.

 

Syali_Screen16_RouterHasSixProcesses.gif

 

Logger Installation

 

Create ICMDB on Logger

Before installing other component it is good idea to create ICMDB on the logger machine. Run the icmdba.exe file from the local icm directory. You might see following two warning messages. Accept these options and say Yes to them.

 

 

Syali_Screen01_tempdb.gif

Syali_Screen02_tempdblog.gif


Now create the ICM DataBase using the ICMDBA.EXE utility.

 

Syali_Screen03_createDB.gif

 

You might also see following warning message that you should accept and click Yes.


Syali_Screen04_config_SQL.gif

 

 


Select Memory and Recovery interval from the following and leave else as default.

 

Syali_Screen05_tick_mem_and_recovery.gif

 

Notice that the Data Base is not created yet and you have only taken care of the above warning messages. Now try to create the data base again.

 

Syali_Screen06_stop_SQL.gif

 


This time since all the necessary changes are already made, you will be able to create the database. Now add data and log databases to the list and create the database.

 

 

Syali_Screen07_Create_Again.gif

 

Syali_Screen09_Add_data_and_log_and_then_create.gif


You will notice a screen similar to the following screen and once the database is created successfully click OK.

 

 

Syali_Screen11_DB_Creation_on_logger_finished.gif

 

 

Next Step - Administrative Workstation (AW) Installation and Configuration

Version history
Revision #:
2 of 2
Last update:
‎08-29-2017 08:37 AM
Updated by:
 
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New Member

Dear Syed,

First of all, I would like to say thanks to you. You postings helped me a lot as I the first time working on IPCC.

Second, I had a trouble when I tried to install Logger component (CallRouter was installed successfully). Hope you can give me some advices.

When I tried to install Logger, It shown a message " the collation of Microsoft SQL server on this machine is unsupported" and the installation was stoped. I read you posting anh saw that you run "ICMDBA.EXE" before install Logger, but I can't find that application on my server (c:\icm\bin). I don't know why? And I don't know that does it cause the Logger installation failure.

Your help is highly appreciated! thank you in advance!

best regards,

Huy Tran

Email: tqhuycntt@yahoo.com

Make sure to install SQL server with the Latin Collation with Binary enabled. I discussed it in the previous doc. Also ICMDBA must be there. I dont know why you dont find it in your directory.