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In Cisco CallManager 4.x, the user cannot remove or delete a Subscriber server from the Cisco CallManager cluster with the RemoveServerFromDB.bat and RemoveSubscription.bat scripts

Core Issue

The document Removing    a Subscriber Server from Cisco CallManager has incorrect Structured Query Language (SQL) script and instructions for cleaning up the database. The procedure needs to be properly tested from a database perspective and correctly documented. The removeServerFromDB.bat and RemoveSubscription.bat scripts need to be installed as standard utilities with Cisco CallManager, rather than requiring the customer copy the script from a web page.

Resolution

For corrected copies of the RemoveServerFromDB.bat and RemoveSubscription.bat scripts, refer to the Service Request Tool.

This problem is also documented in Cisco bug ID CSCee69769.

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