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In Cisco CallManager Express, the abbreviated dial feature or softkey is missing for 7940/7960 IP phones

Core Issue

The abbreviated dial feature or softkey is presently supported on Cisco  CallManager Express (CME) 3.2.x (with Cisco IOS  software version 12.3(11)XL) and 3.3 (with Cisco IOS software version 12.4 mainline or 12.3(4)T). However, this feature is not  supported on all IP phone types and their related phone loads.

The currently supported, CME-tested firmware for the 7940/60 phone  (P00305000600) does not support abbreviated dialing at this time.

Resolution

The abbreviated dial feature will be available on 7940/7960 IP phones with 7.2 firmware. This firmware will be supported on CME 4.0 and is due to be released in the 2006.

This list shows IP phones, associated loads, and their support for abbreviated dialing on CME:

  • 7960

     P00305000600 phone load: No abbreviated dial softkey available with currently supported image.

     However, speed-dial and directory entry abbreviated dial will be supported for the 7940/7960 with the P00307000200 phone load when CME 4.0 and Cisco      IOS 12.4T are made available in 2006.      

  • 7970  

    TERM70.6-0-3SR1S phone load: speed-dial and directory entry abbreviated dial available with currently supported image

           
  • 7905/12  

    CP7912060000SCCP040701A.sbin phone load: speed-dial and directory entry abbreviated dial available with currently supported image

           
  • 7920  

    cmterm_7920.4.0-02-00.bin phone load: speed-dial and directory entry abbreviated dial available with currently supported image

       

For additional information, refer to Cisco Unified Communications Manager Express System Administrator Guide.

Version history
Revision #:
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Last update:
‎06-22-2009 04:09 PM
Updated by:
 
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