Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
In Cisco Unity, when a message is sent to a public distribution list, the "This message has no address" error message is received
If the public distribution list (PDL) has an incorrect owner, a user can be unable to send a voice message to the phones of users in that PDL. This results in the receipt of this error message:
This message has no address.
This issue can also occur due to the bug : CSCee58992
In order to fix the issue, check the owner of the PDL. If it is a Cisco Unity Installer account, change it to the subscriber.
Public distribution lists are used in order to send voice messages to multiple subscribers. The subscribers assigned to a public distribution list typically are subscribers who need the same information on a regular basis, such as employees in a department or members of a team. The class of service that is associated with each subscriber account dictates whether subscribers can send messages to public distribution lists in Cisco Unity.